Returns & Refund Policy
At Everyday Essentials, we want you to be completely satisfied with your purchase. Our Returns & Refund Policy ensures a smooth and transparent process for any necessary returns.
Eligibility for Returns
Items may be returned within 14 days of delivery, ensuring you have ample time to decide if the product meets your needs. To be eligible, items must be unused, unwashed, and in their original condition and packaging. Please remember to provide proof of purchase, such as a receipt or order confirmation, to facilitate the return process.
Non-Returnable Items
Please note that certain items are non-returnable to ensure hygiene and maintain quality standards. These include sale or final sale items, as well as personal care products, undergarments, and intimate items. We appreciate your understanding regarding these exceptions.
Initiating a Return
To initiate a return, simply email us at info@everydayessentials.site with your order number, the item(s) you wish to return, and the reason for the return. Our team will respond with detailed return instructions, including the appropriate return address. Please remember that return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed back to your original payment method within 5–10 business days. Kindly note that shipping costs are non-refundable unless the return is due to an error on our part.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery. Send photos of the issue to info@everydayessentials.site, and we will take the necessary steps to resolve the situation promptly.
Exchanges
Currently, we do not offer direct exchanges. If you require a different item, please return the original following the guidelines above and place a new order for the desired product.
Need Assistance?
For any questions about your order, returns, or this policy, please don't hesitate to contact us at info@everydayessentials.site. Our customer support team is here to help!