Information
At Everyday Essentials, we are dedicated to providing exceptional customer service. Our team is here to assist you with any questions or concerns you may have regarding your shopping experience. We offer multiple support channels to ensure your needs are met promptly and efficiently.
Frequently asked questions
What are the most common questions or issues customers face when shopping with you?
At Everyday Essentials, your satisfaction is our top priority. We’re here to help with any questions or concerns about your order, shipping, returns, or product details.
What kind of support options do you offer customers (e.g., email, chat, phone)?
You can call or text us at 817-396-5983 — for the fastest help, text us anytime and we usually respond immediately during business hours. You can also email us at info@everyday-essentials.site, and we aim to respond to all emails within 24–48 hours.
What makes your customer service stand out from other online stores?
At Everyday Essentials, your satisfaction is our top priority. We’re here to help with any questions or concerns about your order, shipping, returns, or product details. We are always here for you!
If a customer is unhappy with their purchase, what steps do you take to resolve the issue?
We’re here to help with any questions or concerns about your order, shipping, returns, or product details. We are committed to resolving any issues to ensure your satisfaction.
How quickly can I expect a response from your customer service team?
We aim to respond to all emails within 24–48 hours. For the fastest help, text us anytime at 817-396-5983, and we usually respond immediately during business hours.
What information should I include when contacting customer support?
To help us assist you quickly, please include your full name, order number (if you have one), a brief description of your issue or question, and your best contact method.
Do you offer support for returns and exchanges?
Yes, we are here to help with any questions or concerns about your order, shipping, returns, or product details. Please see our Return and Refund Policy for more information.
How can I track my order?
For assistance with tracking your order, please contact us with your full name and order number, and we will provide you with the latest shipping updates. You can also find information on our Shipping Policy page.
Need Assistance? Contact us Today!
We're committed to providing the best possible support. Reach out with any questions or concerns, and let us help you have a seamless shopping experience at Everyday Essentials!